Returns policy

Do you want to exchange or return your purchase? We are glad to help you! You can exchange or return up to 30 days after the date of delivery.

Exchanging or returning can be done quickly and easily in the following 3 steps:

1. Send us an email at support@foreverfitboutique.com and tell us if you want to exchange or return your product (s). We will send you our return form.

2. Fill in and print out the return form and send it in your return package with the products you want to return or exchange. Fill in clearly which items you want to return and if you would like to exchange your items or want a refund.

3. Deliver your parcel to the carrier of your choice within 30 days after receiving your package. 

After we have received your return shipment in our warehouse, we will process your return within 2 working days. Our returns department will keep you informed by e-mail.

FAQ 

 - What are the return costs? 

Returns are on your own cost depending on the courier and the country you return your package from.

 

- How long does it take to exchange a product?

If you indicate that you would like to exchange a product when you register your return, we will immediately get to work on this. This way we can ensure that your exchange is completed within a few days.

 

- What can I do if my exchange product is no longer available?

Ask our customer service team about the possibilities. We will give you an update on when we expect to be able to deliver the product. If you have already created your return and the product is sold out, we will contact you and work with you to find a solution.

 

- Where can I find my order number to register my return?

Your order number can be found in the confirmation email you received after placing your order. This is a five digit code. If you have not received this e-mail correctly, our customer service will be happy to help you.

 

- What should I do if a product is delivered faulty or damaged?

Unfortunately, it sometimes happens that a product is damaged during shipment or production. We are of course happy to resolve this with you. Please send a message to support@foreverfitboutique.com with a picture of the complaint. Our customer service will work with you as quickly as possible to find a solution.

 

- What should I do if I want to return my order outside the return period?

Please remember to deliver your return within the 30-day period before the return period expires. In the unlikely event that this does not work out, we offer you the option of exchanging the product for a replacement or a voucher. Please ask our customer service for the possibilities.

 

- How long does a refund take?

We do our best to process returns as quickly as possible. After receiving your return in our warehouse we process it within 2 working days.

 

- What are the return conditions?

Our return policy guarantees that you can return your order within 30 days of receipt without any reason.    

Items must be returned to us in an unworn and unwashed condition, suitable for resale with labels still attached.

Forever Fit Boutique cannot accept returns on items bought during a giveaway or sale. Items purchased during a sale can only be returned and exchanged for another product or voucher.  

Forever Fit Boutique is not responsible for any lost returns. We recommend a shipping method with proof of delivery or tracking number.

Shipping costs are not refundable.